MBS Integrations

AI & Business Automation

Reduce repetitive work.
Let your systems do more for you.

Connect your apps, simplify your workflows and put AI to practical use. We build automation around the way your business works.

More time for the work that needs you.

Discuss your workflowSee an example
A small team working and collaborating at several workstations in a bright contemporary professional office.
Enquiry received Details organised Next step ready

Where time goes and how we help

Less copying, chasing and remembering.

Repeated admin and disconnected apps take time away from useful work. We identify the bottlenecks and connect the steps.

  • Copying information between apps
  • Chasing emails and follow-ups
  • Handling documents and reports
  • Remembering routine tasks
  1. Understand the work
  2. Connect the systems
  3. Add rules and AI where useful
  4. Automate the next step

We assess your applications and available integrations before recommending a solution.

A practical example

Powerful automation behind the scenes. Simpler work for you.

An enquiry arrives. Details are organised, records updated and the next steps prepared for your team.

Example enquiry workflow

  1. 01

    Enquiry received

  2. 02

    Information extracted

  3. 03

    CRM updated

  4. 04

    Task created

  5. 05

    Reply prepared

  6. 06

    Team notified

CRM: your customer-management system.

The reply is prepared for review. Your team decides what is sent.

Behind the scenes

A representative workflow, with checks, decisions and a person available when needed.

Incoming enquiryEmail or form
Validate detailsCheck required fields
AI-assisted extractionOrganise relevant details
Human reviewCheck where needed
Missing informationRequest details, then revalidate
Exception → personUnclear or sensitive information
Customer recordUpdate approved details
Create taskAssign the next action
Reply draftReady for human approval
Notify the teamShare the next steps
If incompleteIf uncertain

The complexity stays behind the scenes. The result should feel simple to you.

Practical possibilities

What could you take off your team’s daily list?

Enquiries and sales
Capture leads, update records and prepare follow-ups.
Email and customer support
Route enquiries, prepare replies and escalate unusual requests.
Documents and invoices
Extract information and route documents for review.
Onboarding and approvals
Coordinate repeatable steps and keep the right people informed.
Reporting and routine checks
Prepare summaries and flag exceptions.
Data synchronisation
Keep connected systems up to date without repeated entry.

Custom AI agents

AI agents that do a defined job.

An agent can use approved information and tools to help complete a task, rather than only answer questions.

Internal knowledge
Find approved business information
Customer support
Assist with routine requests
Sales and enquiries
Organise leads and next steps
Documents and data
Extract and check information
Operations
Coordinate defined business tasks
Reporting
Prepare summaries and highlight exceptions

Example: invoice review assistant

Invoice

Example Office Supplies

INV-1042 · Fictional example

Date
14 September 2026
Description
Office stationery
Total
€240.00

Extracted information

Supplier
Example Office Supplies
Date
14 September 2026
Total
€240.00

Ready for review

  1. Invoice arrives
  2. Details extracted
  3. Ready for review

The assistant prepares the information. Your team reviews it before the next action.

Not every problem needs an AI agent.

A conventional workflow may be simpler and more reliable. We choose what fits the job.

People and AI working together

AI does the preparation. You stay in control.

Let AI organise information and prepare routine work, while people retain judgement, accountability and important decisions.

AI helps with

Sorting, extracting, checking and preparing.

People remain responsible for

Judgement, relationships, approvals and accountability.

  • Defined access
  • Approval where needed
  • Traceable actions
  • Exceptions sent to a person

People and AI working together, with you in control.

Technology chosen around you

Working across platforms. Choosing what fits you.

We combine workflow platforms, custom integrations and AI models around your systems, budget and long-term plans.

n8n
Zapier
OpenAI
Claude
Gemini
DeepSeek

We also use AI to support our own planning, troubleshooting and development.

Experience guides the solution. AI expands what we can achieve.

Ownership, support and improvement

Your automation. Your choice of support.

Stay hands-on or leave the day-to-day to us. We provide the documentation, training and support to match.

We teach you

We train your team to manage routine checks and changes confidently.

We support you

Your team stays in charge, with MBS available for troubleshooting and improvements.

We manage it

We look after agreed monitoring, maintenance and updates.

Built around your needs — not around a product catalogue.

What repetitive work would you like to stop doing?

Tell us where time is being lost and which systems you use. We’ll help identify what can be automated.

No fixed packages. No unnecessary AI. We design around the problem first, then choose the right tools.

Discuss your workflowWhatsApp Us